ResMed
SOFTWARE DEVELOPMENT FOR GROWING BUSINESSES
Custom software
that moves your
business forward.
We build web platforms, mobile apps, and business systems for growing companies. Work directly with our team to connect your tools, automate everyday work, and launch new products.
Independent team.
Experienced technical leadership.
Roben’s previous employer experience.
These are not agency client endorsements.
PROJECT EXPERIENCE
Software we’ve worked on.
A selection of projects from our team’s experience.
Greyhound
Customer care AI
Full customer care AI system and operations optimisation.
Snowlift
Ad tech platform
OUR SERVICES
What we build.
Start with one product or connect the tools you already use.
Mobile apps
iOS and Android apps for your customers and field teams, from the first prototype to release.
Discuss your mobile appWeb platforms
Customer portals, SaaS products, and commerce platforms with responsive interfaces and connected APIs.
Discuss your web platformCustom business software
Internal tools for approvals, reporting, and day-to-day operations that replace scattered spreadsheets and manual steps.
Discuss your business systemAI integrations
Knowledge assistants, document processing, and support workflows across WhatsApp, email, and web chat.
Discuss your AI integrationVoice AI customer care
Handle routine enquiries and appointment requests, with context passed to a person when needed.
Discuss your voice agentPreview a voice conversation
Can I book a consultation for tomorrow?
I can help with that. What time would work for you?
Scripted text example · No live call
CRM & ERP integrations
Connect customer, order, and inventory data across your systems, with monitoring and clear error handling.
Discuss your integrationsCONNECTED IN PRACTICE See an app and its systems working together. Explore a sample booking across a customer app, team dashboard, and AI assistant. Explore demoClose demo
One experience.
Connected end to end.
Try a booking. See the customer app,
your team’s workflow, and AI work together.
Your operation. In sync.
GOOD MORNING, JAD
Your next step.
Made simple.
Well connected.
Try it. No real booking is made.
A new booking? I’ll prepare a summary for your team to review.
HOW WE WORK TOGETHER
Close collaboration.
Clear next steps.
Start with the problem to solve. Use the project brief to agree priorities, responsibilities, and what delivery includes.
Discuss your project- 01
Define the first phase
Map goals, users, existing systems, and constraints. Agree priorities and boundaries for the first release.
Scope · priorities · delivery plan - 02
Review before building
Use designs or a prototype to review key journeys. Resolve questions early and agree what the first version needs to do.
Reviewed designs · acceptance criteria - 03
Build in reviewable milestones
Review working software against the agreed scope. Discuss new requests and their effect on cost and timing before adding them.
Progress reviews · agreed scope changes - 04
Plan launch and handover
Agree testing, deployment access, documentation, and handover. Define maintenance and support around the product’s needs.
Launch checklist · handover · support scope
ABOUT US
A small team.
A shared commitment.
Work directly with our designers and engineers. Our background also includes distributed systems, mobile games, and cloud automation.
Roben
Tech Lead & Director
Roben leads technical direction, drawing on his experience at Meta, Ericsson, and ResMed to build software for growing businesses.
Peter
Full Stack & AI Engineer
Peter works across application development and AI integration, helping turn complex requirements into working software.
Yara
Creative Director
Yara leads creative direction, bringing design into the conversation alongside engineering.
BEFORE WE GET STARTED
Good questions.
Clear answers.
How much will it cost, and how long will it take?
That depends on scope, integrations, and complexity. An initial brief helps define a first phase, timeline, and budget. Before work starts, agree the milestones, review schedule, day-to-day contact, and who approves decisions.
We have an idea, but no technical brief. Is that enough?
Yes. Bring the business challenge or opportunity. We can help define the users, priorities, scope, and first useful version of the product.
Who owns the code and accounts?
Include source-code ownership, any third-party licences, and access to hosting and deployment accounts in the project agreement. Confirm which files, credentials, and documentation will be handed over.
What happens after launch?
The project scope should specify documentation, deployment access, and handover responsibilities. Agree any ongoing maintenance or support separately, including what is covered, response expectations, and costs.
Can you work with our existing systems?
Yes. We start by understanding the tools, data, and workflows you already use. We then identify what can be connected, improved, or replaced, and explain the trade-offs before building.
How do you approach AI?
We start with a specific task where AI could help. Then we consider your data, privacy needs, accuracy requirements, and where human review belongs. A focused prototype helps establish whether it is useful before a broader rollout.
Can a voice AI agent hand over to our team?
Yes. We can design handoff rules for requests that need a person and pass along the conversation context. The available call-transfer, ticketing, and CRM options depend on your phone and support systems.
Can you connect our CRM and ERP?
We assess your platforms, available APIs, permissions, and data structure first. Then we define the records to sync, ownership of each field, update frequency, and how failures will be surfaced to your team.
LET’S BUILD WHAT’S NEXT
Your next move.
Let’s build it.
Start with what you want to make possible.
We’ll figure out the next step together.